Last updated: 5 November 2025
ClaraPPA ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.
We operate in the United Kingdom and handle personal data in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Data Controller: ClaraPPA
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: support@clarappa.com
2. Information We Collect
We may collect the following personal information:
• Contact information: Such as your name and email address when you submit a contact form.
• Communications: Any messages or information you choose to provide when contacting us.
• Website usage data: We may collect standard technical information such as your IP address and browser type. If we implement analytics tools (e.g., Google Analytics), we will update this policy to explain how this data is used.
We do not intentionally collect sensitive personal data.
3. How We Use Your Information
We use your information to:
• Respond to enquiries and provide customer support.
• Communicate with you regarding our services.
• Maintain, operate, and improve our website.
• (Future) Analyse website traffic and usage if analytics tools are enabled.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
• Consent: When you contact us or sign up to receive updates.
• Legitimate Interests: To operate and improve our services and website.
Where consent is required (for example, in mailing lists), you may withdraw it at any time.
5. Sharing Your Information
We do not sell your personal data.
We may share personal data with trusted third-party service providers who help us operate the website (e.g., email hosting or website hosting providers). These providers are required to keep your information secure.
If analytics tools are introduced, we will only share anonymised or limited data necessary for analytics and site performance.
6. Data Storage and Security
We store your personal data securely and take appropriate technical and organisational measures to prevent unauthorised access, disclosure, or misuse.
Your data will be retained only for as long as necessary to fulfil the purposes described in this policy.
7. Your Rights
Under the UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• To exercise your rights, contact us at the email listed above.
8. Cookies and Analytics
We currently do not use third-party analytics tools or place tracking cookies.
If we introduce analytics (e.g., Google Analytics), this policy and our cookie notice will be updated to explain how cookies and tracking technologies are used.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page.
10. Contact Us
If you have any questions or concerns about this policy or how we handle your information, please contact us:
Email: support@clarappa.com